Blogs | Stephanie Hayden's Store

I have a lot of content, creative projects, community engagements, and brainstorming workshops to share with you here. Browse and book with me today.

Operations & Communications During Large Intranet Modernization & Content Migration

The way you decide to communicate, manage logistics, train, and support async knowledge transfer will make or break your content...

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Mar 20, 20241 min read

Project Timing Leading up to Intranet Launch

Here are a few elements of a communications plan for an Intranet project covering roles and responsibilities of users of the new...

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Mar 20, 20241 min read

Change Management & Training Strategy for Taxonomy Implementation

Here's a high level recommendation I made for a client who wanted to understand the best way to drive internal adoption for a system many...

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Mar 20, 20241 min read

Enterprise Content Management Lifecycle for Change Management & Training

I use this simple diagram to represent big picture ideas about types of content management tools organizations can use. Once you start...

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Mar 20, 20241 min read

Project Plan for Intuit Taxonomy Design & Implementation

Intuit required one of those up-front mini projects to be considered for their contract role leading taxonomy design for HR. I had always...

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Mar 20, 20241 min read

Training Videos for Content Management System Authors

I've found using a combination of email, Teams and/or Slack posts, wikis w/ links, and short-form, 1-2 minute training videos is a...

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Mar 20, 20241 min read

Search Requirements within a Regulated Document Management System

Here are a couple advanced search requirements designed to function within a regulated, quality control, document management system for...

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Mar 20, 20241 min read

Enterprise Document Management System Process Flows

Here's an excerpt from a user requirements document I put together outlining how the business users would interact with a new, regulated,...

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Mar 20, 20241 min read

Enterprise Document Management System Replacement Project

Here is a future state EDMS (Enterprise Document Management System) process flow defining how the new system will manage workflows to...

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Mar 20, 20241 min read

Content Contribution Process and Workflow

Here's an example of an umbrella process flow detailing a content asset life cycle and the various roles involved during the process to...

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Mar 20, 20241 min read

Enterprise Content Management Asset Lifecycle State Management

Here are some excerpts from an ECM system I defined for a software company. These requirements define various states a content asset will...

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Mar 20, 20241 min read

Enterprise Content Publishing Methodology Functional Overview

Here are a few excerpts from an enterprise content management publishing platform I put together for a software company's technical...

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Mar 20, 20241 min read

Enterprise Content Management User and System Behavior Functional Requirements

Here is an excerpt from an enterprise content management system for which I authored the business, functional, and governance...

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Mar 20, 20241 min read

Requirements Gathering Workshops Using Mind Maps

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Mar 19, 20240 min read

Organization Change Management & Stakeholder Engagement Program

I prefer to put a schedule together for a 3, 6, or 9 month timeframe, depending on the scale of the project, and get on SMEs (subject...

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Mar 19, 20241 min read

Business Communications About Why Certain Technology is Required for MVP

Sometimes when project teams are looking for ways to make a MVP (most valuable/viable product) as easy and feasible within constraints...

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Mar 19, 20241 min read

Information Architecture / Taxonomy for One Healthcare-related Department

Here's a simple overview of one department after going through a mind mapping and taxonomy design workshop. The maps for each department...

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Mar 19, 20241 min read

Project Plan for Business Users Working on Building a New Intranet

Here's a business view of a project plan for senior managers to get an idea of what types of work would be going on over the next 10...

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Mar 19, 20241 min read

Communications About Using Microsoft Teams, Jira and Confluence for all Project Documentation

At the kick off of every project I like to lay out clear instructions about how everyone will document various aspects of the project and...

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Mar 19, 20241 min read

Content Migration Planning & Project Timing Estimates

Here's a simple summary assessment for the time it would take a client to migrate ~11,500 content assets if they decided to not audit it...

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Mar 19, 20241 min read

How To Migrate Your Content into New Publishing & Search

This is a simple five-step process I put together to communicate the different types of tasks business users were expected to complete...

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Mar 19, 20241 min read

Intranet RACI for Corporate Communications and Operations

Here's an example of a RACI I put together to illustrate logistics and moving parts of a content migration out of a legacy content...

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Mar 19, 20241 min read

Mercedes-Benz Robotaxi Project Summary

I put this summary together to represent a high level of work I did at Mercedes-Benz.

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Mar 19, 20241 min read

Informal Content Approval Workflow

Here's a simple automated content approval flow for information not requiring stringent reviews before publishing to the corporate intranet.

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Mar 17, 20241 min read

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