HAYDEN PROFILE

A senior consultant in Enterprise Content Management (ECM) and portal solutions with 14 years experience engaging with the world’s largest and most profitable organizations, developing B2B, B2C, B2E and B2G business vision and technology roadmaps, providing strategy, planning and deployment services, and implementing new technologies and change initiatives. Services include vision, strategy, planning, and design for portals, Enterprise Content Management, disruptive technologies, knowledge management, information governance, taxonomy design facilitation, security system design, business process management and re-engineering, information access and search, user adoption, and education system development.

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EXPERTISE

• ECM Master Certificate Association of Images and Information Management (8/2009)
• Portals, Enterprise Content Management, Information Access, and Search
• Service Oriented Architecture solution planning and roadmap development
• SOA and portal deployment planning, governance, education, and adoption
• MIKE 2.0 Open Source Deployment Methodology for Information Development
• Executive workshop facilitation, consensus building, and critical thinking
• Intelligence platform vision, strategy, design, and planning
• Gartner’s Magic Quadrant for Portal, ECM, Information Access & Search vendors
• Vendor review and product selection management
• Enterprise Content Management strategy & multi-channel delivery design
• Information taxonomy and knowledge management workshops and system design
• Business architecture analysis, business process modeling, and process development
• Instructional course design, interactive training development, and training delivery
• User experience strategy, remediation design, and proof-of-concept models
• Request for Proposal requirement gathering and vendor selection
• Statement of Work contract generation and vendor team management
• Graphic facilitation workshops, storyboarding, proof-of-concept creation and visualization
• Technology adoption communications and user adoption programs
• Business and technical communication design and message delivery

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SELECTED CLIENTS & WORK EXPERIENCE

Allergan, Amgen, BEA Systems, Boeing, California Public Employees’ Retirement System (CalPERS), Defense Finance Accounting Services (DFAS), Cisco Systems, Electronic Arts, Exxon Mobil, Genentech, International Olympics Committee, J.D. Edwards, Marvin Windows and Doors, Northrop Grumman, Plumtree Software, Turner Construction, U.S. Navy, VMWare

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INDUSTRIES

Aerospace, Application Software, Biotechnology, Business Software & Services, Business Process Management, Communications, Content Management, eCommerce, Education, Energy & Petrochemical, Entertainment, Food Products & Manufacturing, Government & Defense Administration, Government & Pension Funds, Information Technology, Knowledge Management, Military, Multimedia & Graphic Software for Video Games, Music, Networking and Communications Systems, Pension Funds, Portals, Software Development & Professional Services, Technology & System Software (Virtualization)

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RECENT WORK EXPERIENCE

ROCHE GROUP (SWX: ROG.VX; RO.S, OTCQX: RHHBY)
GENENTECH (NASDAQ: DNA)
Biotechnology
Basel, Switzerland
South San Francisco, CA
www.roche.com
www.genentech.com
January 2010 – April 2010

Company Profile: As the world's biggest biotech company and an innovator of products and services for the early detection, prevention, diagnosis and treatment of diseases, the Roche Group contributes on a broad range of fronts to improving people's health and quality of life. Roche recently completed their acquisition of Genentech, a leading biotechnology company that discovers, develops, manufactures and commercializes medicines to treat patients with significant unmet medical needs.

Consultant, Commercial Drug Portal & iPhone Applications for Mobility

Assignments: Worked with Genentech’s Commercial Portal Team to determine vision, strategy, information access and search, content integration requirements, business collaboration opportunities, and social media tools to drive secure, profiled content through the portal and iPhone applications. Prepared for Proofs of Concept, vendor pilots and demos, technology reviews, and determined a methodology for proving cost benefits associated with adoption of Web 2.0 technologies.  Vendors included Vignette portal and Content Management systems, Autonomy’s IDOL Pan-enterprise Search and Web2.0 and Social Media Services, OpenText’s LiveLink, Jive’s Social Business Software, and the iPhone Application framework.

* Developed a detailed vision and capabilities roadmap for future intelligence systems

* Included projections for social media and pattern recognition capabilities

* Designed expertise network capabilities to empower sales agents and project teams

* Socialized new technologies and ways of doing business based on peer successes

* Design content delivery capabilities to meet corporate business blueprint needs

* Began design for information access and search as a core of dynamic content delivery

* Facilitated brainstorming sessions for new capability ideas for iPhone applications

* Author user requirements specifications and began functional specifications

* Worked with user experience designers to create wireframes for content experiences

* Embraced social media tools within the Portal Team to lead by example for adoption

* Designed shared content management experiences for portal authors and consumers

* Improve content security, management, and delivery capabilities

* Leveraged existing taxonomic structures and meta model structures to prepare to “train” Autonomy’s IDOL to dynamically generate the majority of Genentech and Roche’s intellectual property

* Worked with collaboration and synergy teams to socialize the use of collaboration tools to optimize search and content delivery activities

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CISCO SYSTEMS (NSDQ: CSCO)
San Jose, CA
www.cisco.com
September 2009 – December 2009

Company Profile: Cisco Systems, Inc. designs, manufactures, and sells Internet Protocol (IP)-based networking and other products to the communications and IT industry worldwide. The company offers routers that interconnect public and private IP networks for mobile, data, voice, and video applications; switching systems, which provide connectivity to end users, workstations, IP phones, access points, and servers; application networking services; home networking products, such as voice and data modems, routers and gateways, Internet video cameras, home entertainment storage, wireless home audio, and home network management software; and network and content security, email, and Web security products.

Consultant, Enterprise Content Management

Assignments: Working in the Collaboration Business Technology Delivery Team, collaborating with Enterprise Collaboration Platform (The New Collaboration Platform ™) product teams, User Experience Design, ECM IT, to determine vision, strategy, and business transition options to the new collaboration platform. The objective being the ability to surface contextually relevant social and enterprise content, to individual users, deriving actionable information transactions using semantic web, social networking, and rich presence.

* Define and drive world-class information governance and services-based collaboration tools to surface content from any store in any location for Cisco’s 120,000 internal users

* Determine the manner in which internal stakeholders will employ The New Collaboration Platform TM tools to run internal business for Cisco employees while seeding the external collaboration product roadmap

* Work to converge cross-functional information team capabilities into a single set of services used to derive and deliver targeted information experiences for end users

* Establish the documentation and adoption of a content continuum that describes all aspects of content whether in creation state, like a tag, to end state, like an ISO compliant technical spec and the governance and delivery of all content objects

* Determine and define an ECM vocabulary specific to Cisco’s internal culture to define the manner by which content is managed and delivered to all users in virtual environments

* Define areas of governance within all aspects of social collaboration tools and enterprise content management requirements for SOX compliance

* Collaborate with cross-functional business partners to elicit Next Generation business solutions requirements to support Integrated Workforce Environment (IWE)

* Work with Cisco product team to define how content will be surfaced and contextualized to deliver personalized business experiences creating actionable information experiences

* Educate collaboration business team on the machinations of enterprise content management, including social, collaborative content along side enterprise content

* Investigate and determine uses for semantic web capabilities in automation of business processes and information management

* Develop an agency-wide ECM and Information Access strategy and implementation plan including delegated content management service model for maintenance and reporting

* Socialize and illustrate critical components of an ECM environment to gain understanding between siloed business activities and leaders to move toward optimized processes

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VMWARE (NYSE: VMW)
Palo Alto, CA
www.vmware.com
July 2009 – August 2009

Company Profile: The global leader in virtualization solutions from the desktop, to the datacenter, to cloud computing. VMware software provides a completely virtualized set of hardware to the guest operating system. Customers include 99 of the Fortune 100 companies, realizing significant benefits from virtualization, including lower total cost of ownership, higher return on investment and improved service levels to their customers.

Consultant, Enterprise Portal and Content Management Strategy

Assignments: Assess architecture, security, business, and content state of 29 separate, business-critical portals, then gather executive, business leader, vendor/partner, and customer requirements for the Next Generation ECM intelligence platform utilizing Oracle’s 11g E2.0 WebSuite, in a virtualized environment. Conduct gap analysis, and define implementation strategy to migrate optimized content, business process and services, into a single, Oracle 11g WebCenter Interaction (WCI) instance.

* Influence executives, stakeholders, and cross-functional teams to collaborate on one goal

* Collaborate with cross-functional business partners to elicit Next Generation business solutions requirements to support VMWare’s business and product lifecycle

* Represent IT during business partner engagements, while remaining a champion for business leaders and specific objectives during requirement gathering efforts

* Develop an agency-wide ECM and Information Access strategy and implementation plan including delegated content management service model for maintenance and reporting

* Socialize and illustrate critical components of an ECM environment to gain understanding between siloed business activities and leaders to move toward optimized processes

* Assess Single Sign On within Enterprise Architecture to confirm utilization and opportunities to optimize security policies within Oracle IDM product

* Perform gap analysis to define deltas of new SOA roadmap, and socialize best practices for business service catalog development

* Introduce new documentation standards and socialize best practices to streamline Business Analyst group service offerings from IT to the business

* Take part in multiple, daily, Tiger Team meetings to assess As Is issues, triage, and execute on fixes to close items in rapid succession

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SABBATICAL FOR SPECIAL PROJECTS

April 2009-August 2009

Project A: Master Certificate Program Enterprise Content Management

Association of Images and Information Management (AIIM)

Toronto, Ontario Canada

www.aiim.org

April 2009 – August 2009

Company Profile: As a neutral and unbiased source of information, AIIM is the community that provides education, research, and best practices to help organizations find, control, and optimize their information.

For over 60 years, AIIM has been the leading non-profit organization focused on helping users to understand the challenges associated with managing documents, content, records, and business processes. AIIM was founded in 1943 as the National Microfilm Association and later became the Association for Information and Image Management. AIIM is also known as the enterprise content management (ECM) association.

AIIM is international in scope, independent, and implementation-focused. As the industry's intermediary, AIIM represents the entire industry - including users, suppliers, and the channel.

TITLE = Master Certificate Candidate for Master of Enterprise Content Management confirmed expert in lifecycle enterprise content and intelligence management systems, expert in implementation of solution systems, expert in leading Commercial Off the Shelf and Open Source vendor solution offerings.

Assignments: Comprehensive study of all tools and methodologies, and best practices related to the capturing, managing, storing, preserving, and delivering all content and intelligence to any user in any environment.  A Masters Thesis written after study is used to attain certification of Masters ECM3 – ETA August 2009.

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Project B: Author an Enterprise Content Management Survival Guide

Authoring and Publishing a Book for Cross-promotion in Professional & Technology Series

April 2009 – June 2010

Company Profile: This publisher’s Professional/Trade (P/T) business serves professionals and consumers alike, producing books, subscription content, and information services, in all media, in targeted categories. Subject areas include business, technology, architecture, professional culinary, psychology, education, travel, health, religion, consumer reference, pets, and general interest.

TITLE = Author

Assignments: The ECM Survival Guide has answers and suggestions built up around the five key questions every ECM constituent and leader should ask before doing anything; 1) Why are we doing it? 2) Who are we doing it for? 3) What are we making? 4) When are we doing it? and definitely not the least, 5) How are we going to do it? 

Chapters are graphically based, using analogies, case studies, real client examples, with anecdotes and war stories so you can relate to what really happened leading up to their successes, and failures. This guide is designed to educate you and give you as many tools as you may need to help socialize and gain support for your ECM projects. These graphics, checklists, and templates can be adopted and modified for your own use.

Whether your questions focus on the functionality of ECM tools like, portals, search, business process management, intelligence platforms, mashups, blogs & wikis, or social networking you’ll find answers here.  You’ll also learn about what goes on behind the scenes to prepare for any scale ECM effort well before you get to disruptive technologies and functional tools, like vision, strategy, and planning for governance, taxonomy design, user adoption, e-learning program development, preparations for eDiscovery, and planning for appropriate ECM team resources. 

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CALIFORNIA PUBLIC EMPLOYEES’ RETIREMENT SYSTEM (CalPERS)
State Employee Pension Fund
Sacramento , CA
www.calpers.ca.gov

June 2008 – Present

Company Profile: The nation's largest public pension fund with assets totaling more than $240 billion. The system provides retirement and health benefits to 1.6 million state and local public employees, retirees, their families, and more than 2500 employers.

Consultant, Portal, Content Management, Information Access & Search Strategy

Assignments: Define and design overarching strategy and implementation plan for agency portal, Enterprise Content Management, information access, and enterprise secure search services for; a) 1.6 Million customers providing health coverage, insurance, pension, and investment service tools; b) 2500 internal employees offering self service HR, administrative, IT, and operational services; c) 3500+ partners and vendors enabling complex transactions between agency and external customer information systems; and d) services connecting State of CA government agencies with CalPERS for financial transactions.

• Influence executives, stakeholders, and cross-functional teams to collaborate on one goal
• Develop an agency-wide ECM and Information Access strategy and implementation plan including delegated content management service model for maintenance and reporting
• Assess in-house As Is portal services, enterprise content management, information access and search systems to define deltas for new SOA roadmap
• Conduct internal product stack assessment measured against known business needs to begin gap assessment of agency application catalog
• Engage leading vendors to assess current and future technology roadmaps, gather case studies, and solution options for alignment with CalPERS vision including Adobe, Attivio, Autonomy, BEA Systems, Documentum, EMC, Endeca, Fast Search, Google Search Appliance, IBM WebSphere, Interwoven, Microsoft SharePoint, OpenText LiveLink, Oracle, SAP, SUN, and Vignette
• Initiate the delivery of an education environment to host vendor solution features for Enterprise Architecture team, agency executives, and stakeholders to understand what is possible with current and future technologies and to socialize SOA offerings
• Create ECM policy and reference model framework within CalPERS SOA governance leveraging Federal Enterprise Architecture Service and Technical Reference Models and component modules of the Association for Information and Image Management
• Provide agnostic product recommendations for technologies used to capture, manage, store, preserve, and deliver all agency content related to CalPERS business activities
• Present options for EA leadership to begin consulting directly with business owners on expanded utilization of existing application catalog using solution pattern accelerators
• Design Web 2.0 composite applications, mashups, social networking, e-commerce, and case management solution pattern accelerators to be offered by Enterprise Architecture Innovation Services team
• Provide Enterprise Architects training, expertise, and co-counsel for meetings with business owners on functional capabilities and solution options
• Share best practices, knowledge management and portal governance structures, roadmap service delivery strategies, work plans, education program options, deployment methodologies, training programs, marketing outreach and user adoption programs, schedules, timelines, resources and budget projections

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GENENTECH (NASDAQ: DNA)
Biotechnology
South San Francisco , CA
www.genentech.com

December 2007 – April 2008

Company Profile : World’s largest biotechnology corporation. Genentech engages in the discovery, development, manufacture, and commercialization of pharmaceutical products in the United States, some products include Avastin, Xolair, and Herceptin.

Consultant, Enterprise Content Management

Assignments: Using a Service Oriented Architecture, design a new document management system to manage complex Quality Assurance Controlled Documents creation, management, change control, and historic traceability for the enterprise. Retire legacy, validated, Quality Assurance Document Control management systems, perform a content inventory, design the new document taxonomy, and migrate 1 million documents into the new taxonomic LiveLink framework.

• Consulted with 40 cross-functional Directors and Managers to discover requirements
• Customized and led 12, full-day, workshops for 20-35 participants to elicit requirements
• Authored testable user system requirements to be validated within a gated environment
• Educated stakeholders on SOA concepts, portal services, and knowledge management
• Built and grew relationships to maximize positive impact and ensure project success
• Led business process remodeling sessions reducing processes from 36 to one
• Prepared and led business stakeholders through new information taxonomy design
• Planned and prepared subject matter experts for migration of 1 million documents
• Elicited requirements for controlled and serial printing for document reconciliation
• Gathered complex system requirements for compound document creation
• Performed gap analysis for system and process changes from As Is and To Be state
• Generated request for proposals for third party technologies and data migration efforts
• Created business use cases and test scripts for user acceptance testing
• Designed user experiences per role for employees and external partners and vendors
• Reduced reporting requirements by optimizing advanced search functionality
• Defined security matrix to manage 10 Genentech locations and 30+ partners
• Guided change management, communication, and training plans for user adoption

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ELECTRONIC ARTS (NASDAQ: ERTS)
Multimedia & Graphics Software, Video Games
Redwood City , CA
www.electronicarts.com

September 2006 – December 2007

Company Profile : World’s largest video game developer. Electronic Arts engages in the development, marketing, publishing, and distribution of interactive software video games worldwide, some titles include Tiger Woods PGA Golf, Madden Football, Harry Potter, and Spore.

Consultant, Intellectual Property Security

Assignments: Led toolset expansion and deployment of EA’s Worldwide Build Tracking System, a Java-based intellectual property security and game distribution application and planned for Service Oriented Architecture to leverage single source of truth applications to augment existing services.

• Consulted with 20 Worldwide Mastering Lab stakeholders to elicit system requirements
• Developed Service Oriented Architecture framework to support technology roadmap
• Served as expert for SOA, portal, content management, collaboration and taxonomy
• Educated executives on SOA, portal and knowledge management functional services
• Identified, designed, and visually communicated business case objectives for executives
• Led deployment for multi-phase, multi-year system enhancement program
• Initiated a coalition of media companies to co-design a new digital distribution system
• Authored Request for Proposals for third-party software and led vendor selections
• Managed vendor approval process and facilitated procurement negotiations
• Oversaw technical development team to deliver user system requirements
• Created use cases, led user acceptance testing, and reported user adoption metrics
• Owned pilot deployment of iRise Application Simulator for IT Project Management Office
• Led information taxonomy workshops to define knowledge directory structures
• Modeled As Is and To Be business processes for new build distribution system
• Defined and developed eLearning training courses delivered via Microsoft’s MOSS portal
• Led discovery and design for CIO’s IT knowledge management MOSS portal
• Created repeatable operational procedures to improve distribution system adoption
• Built and grew executive relationships to maximize positive impact for project success

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EXXON MOBIL (NASDAQ: XOM)
Major Integrated Oil & Gas
Fairfax , VA
www.exxonmobil.com

August 2006 - September 2006

Company Profile: The United State's largest, most profitable, Fortune One, Oil & Gas corporation. Exxon Mobil engages in the exploration, production, transportation, and sale of crude oil and natural gas.

Consultant, Portal Strategy

Assignments: Design a secure Global Channel Partner extranet portal using BEA Systems AquaLogic Interaction (Plumtree) portal and Documentum content management tools to deliver targeted public relations communications to 5000+ distribution partners worldwide, marketing hundreds of products, in 30 countries and 16 localized languages.

• Consulted with VP Global Marketing and Distribution to create portal deployment strategy
• Designed full lifecycle multi-year deployment roadmap for extranet rollout
• Served as expert on SOA, portal, content management, and collaboration services
• Prepared and educated executives on a broad range of portal and content capabilities
• Collaborated as cross-functional liaise between business stakeholders and distributors
• Investigated As Is business process and performed gap analysis for To Be state
• Led taxonomy design workshops to elicit new content system requirements
• Defined portal functionality to automate content generation and delivery schedules
• Identified content management solution using AquaLogic Publisher and Documentum
• Organized a security matrix to deliver the right content to correct user in the right context
• Managed international user experience design team to deliver tailored portal experiences
• Created communication plan framework to support EM’s worldwide audience

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BEA SYSTEMS (NASDAQ: BEAS)
Business Middleware, Software & Services Company
San Francisco , CA
www.bea.com

October 2005 - September 2006

Company Profile: BEA Systems provides enterprise application and service infrastructure software worldwide including application infrastructure platforms for mission-critical transaction processing systems. Among many products BEA offers AquaLogic User Interaction, (formerly Plumtree Software) enterprise knowledge management, social networking services, collaboration, and composite application portal services.

Consultant, Managing Principal, Portal Deployment

Assignments: Led full lifecycle SOA portal deployments for BEA System portal clients from concept through completion, whether starting from scratch or to resuscitate failed, stalled, or on-hold deployments for re-launch.

• Led enterprise portal deployments for Fortunes 1 – 500 corporations
• Served as expert for business process management (Fuego), content management, knowledge management, business networking, and collaboration portal service solutions
• Created portal business professional service offerings and trained 130 portal consultants
• Educated cross-functional business groups to help define new composite applications
• Initiated and implemented best practices and standard governance frameworks
• Authored business-focused training courses for BEA AquaLogic Interaction Suite
• Architected knowledge management systems for BEA AquaLogic Interaction services
• Designed and developed custom eLearning and permanent education solutions
• Managed user experience design, led vendor selection, and managed design execution
• Owned BEA’s first use of Plumtree collaboration portal for internal Global Marketing
• Defined and developed BEA Systems Global Sales Portal using Plumtree Software
• Co-developed BEA AquaLogic Professional Consulting Services Portal and content
• Performed consulting knowledge transfer to BEA Systems after Plumtree acquisition
• Facilitated portal governance and solution design workshops

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PLUMTREE SOFTWARE (NASDAQ: PLUM)
Portal Business Software & Services
San Francisco , CA
www.plumtree.com

April 2005 – October 2005

Company Profile: Plumtree Software provided enterprise portal solutions including composite applications, knowledge management, business networking and collaboration services.

Consultant, Portal Solution Implementation Manager

Assignments: Led large-scale enterprise portal deployments for Plumtree Software portal clients ensuring successful enterprise rollouts.

• Consulted with portal executive sponsors to define vision and design execution plans
• Led executive education workshops to socialize portal and web service technologies
• Designed and developed composite applications portal intranets and extranets for knowledge management, collaboration, and social and business networking
• Facilitated governance, training program, taxonomy, business process management, and composite application design workshops with business and technical teams
• Implemented knowledge and content management systems
• Authored communication, training, change management and user adoption programs
• Defined user experience requirements, brand standards, and style guidelines
• Created proof-of-concept portal simulations to gain sign off for development projects
• Owned pilot deployments, tracked successes, drove adoption at enterprise rollout
• Communicated with end users to ensure adoption and improve user satisfaction
• Built and grew executive relationships to maximize positive impact for project

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US NAVY
US Armed Forces
Port Hueneme, CA and Washington, D.C.
www.navy.mil

July 2005 - July 2006

Organization Profile: The United States Navy is a branch of the United States armed forces responsible for conducting naval operations.

Consultant, Enterprise Content Management & Portal Deployment

Assignments: Redesign and redeploy Navy AquaLogic Interaction (Plumtree) portal using Service Oriented Architecture to access legacy and new systems for an Employee Self Service portal intranet.

• Consulted with Navy CIO and Knowledge Manager to design portal redeployment plans
• Facilitated executive discovery workshops to define portal vision and execution strategy
• Led executive training sessions to educate leaders on all portal technologies
• Elicited business and technical requirements to build global, federated, Navy network
• Designed and developed security matrix to support Navy intellectual property program
• Liaise between CIO, Knowledge Manager, contractors, vendors and enlisted
• Designed portal governance framework and knowledge management policies
• Created composite application workshops to design dynamic business communities
• Initiated design of multi-branch, federated, search among all Navy portal installations
• Contributed to the design of Single Sign-On for all networked Navy portals
• Owned instruction design and delivered custom courses for portal education program
• Directed and managed all content subject matter experts in populating new communities
• Created business process standards and user adoption programs
• Built and maintained broad relationships to gain buy-in, socialization, and user adoption

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DEFENSE FINANCE ACCOUNTING SERVICE (DFAS)
Government Administration
Washington, D.C.
www.dfas.mil

April 2005 - September 2005

Organization Profile: DFAS is the world's largest finance and accounting operation. In 2006, it concluded 223 million transactions, managed nearly 7 billion in military pay transactions and accounted for 878 active Department of Defense appropriations.

Consultant, Portal Instructional Program

Assignments: Design an education program to support change management efforts involved with upgrading the Plumtree portal, Documentum WebTop, enterprise search and the rollout of a large content taxonomy redesign. The education program focused on behind-the-scenes portal content management to be conducted by 5000+ users who would populate and maintain information for the MyPay DFAS portal supporting 5.9 MM users worldwide.

• Consulted with CIO and Portal Manager to design appropriate education program
• Proposed and gained approval for 26 course Information Manager education program
• Liaise for cross-functional collaboration among CIO and business stakeholders
• Led instructional course design and developed core materials for custom DFAS training
• Generated 20 courses for DFAS portal content managers and 6 for business users
• Authored portal training to include functionality within the context of business processes
• Provided Section 508 Disabilities Act compliant courses in content management
• Collaborated with taxonomy redesign vendor to determine correct training processes
• Designed and delivered portlet development courses for advanced business students
• Delivered courses regularly to 25 international site locations to prepare for portal launch
• Performed knowledge transfer to consultants and HR for ongoing delivery management
• Created interactive communication plan and promotional marketing for CIO
• Built and maintained relationships to gain buy-in, socialization, and user adoption

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NORTHROP GRUMMAN MISSION SYSTEMS (NASDAQ: NOC)
Aerospace Defense Services and Products
Camarillo , CA
www.northropgrumman.com

July 2004 - February 2005

Company Profile: A $30 billion global defense and technology company . Northrop Grumman Corporation provides innovative systems, products, and solutions in information and services, electronics, aerospace and shipbuilding to government and commercial customers worldwide.

Consultant, Portal Information Architect

Assignments : Prepare for a massive content migration into the AquaLogic Interaction (Plumtree) portal, design execution plans, and prepare for the rollout of new Employee Self Services.

• Consulted with Navy CIO and business stakeholders to design portal rollout strategy
• Elicited functional, business, technical, collaboration, and content requirements
• Created proofs-of-concept for dozens of dynamic portal business communities
• Generated Request for Proposals for third party vendors and managed vendor selections
• Designed portal governance framework with executives and portal managers
• Managed portal resource allocation plans, schedules, timelines, and ROI expectations
• Discovered and designed information security requirements and LDAP groups
• Created new knowledge management program policies to support content migration
• Initiated planning for massive legacy content migration plan
• Authored permanent education program, user adoption plans, and promotional activities
• Built and maintained relationships to gain buy-in, socialization, and user adoption

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MORE CLIENT PROFILES AVAILABLE UPON INTERVIEW REQUEST

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TECHNOLOGIES

Enterprise: Full lifecycle planning Service-Oriented Architecture (SOA), Fuego Business Process Management, knowledge management, composite applications, collaboration portals, Instructor level knowledge of BEA AquaLogic Interaction and Plumtree Software, Security Matrix Design, iRise Application Simulation tools

ECM Product Stack Knowledge: Portals = BEA Systems AquaLogic, BEA Systems WebLogic, IBM WebSphere, Liferay Portal, Microsoft Office SharePoint Server (MOSS), Oracle 10g, Oracle WebCenter Interaction, SAP NetWeaver Portal, SUN Java Portal, Vignette Portal

Enterprise Content Management (ECM) = Adobe LiveCycle, Alfresco, EMC Documentum, Interwoven Teamsite, OpenText LiveLink, Oracle Universal Content Management, Vignette

Information Access and Search = Attivio, Autonomy, Endeca Information Access Platform, FAST Search & Transfer, Google Search Appliance, Verity

Software Development Methodologies = Waterfall, Agile Scrum, MIKE 2.0

SOA, Composite Application Tools, and Portals: BEA AquaLogic Interaction Portal, BEA WebLogic Portal, IBM WebSphere Portal, LiveLink Collaboration Portal, Microsoft SharePoint Portal 2003, Microsoft SharePoint Portal 2007 or MOSS, Oracle WebCenter, Oracle Portal 10g R3, Oracle WebCenter, SAP NetWeaver portal, SUN Systems Java Portal, Vignette Portal

Integration/Languages/Web Servers/Directory Services /Platforms: J2EE, .NET, Web Services, C#, SOAP, WSDL, XML, Visual Basic, Eclipse, Java, JavaScript, Apache, MS IIS, MS Active Directory, Sun LDAP, ACLs, Single Sign On applications, UNIX, Mac and PC

Interactive: iRise Software Simulation, The Brain Mind Mapping, Captivate, RoboDemo, Dreamweaver, Fireworks, HTML, DHTML

Graphic Illustration/Animation: Photoshop, Quark, Illustrator, 20+ years classically trained artist illustration skills

Office: MS Vision, MS Project, MS Office, MS Access, FileMaker Pro, all Mac programs

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CERTIFICATIONS

Association of Images and Information Management ECM Master – ETA November 2009

Association of Images and Information Management ECM Specialist – October 2009

PROFESSIONAL ASSOCIATIONS

Association of Images and Information Management (AIIM)

EDUCATION

Masters in Enterprise Content Management from the Association of Images and Information Management (www.aiim.org) expected Summer 2009

Bachelor of Fine Arts from The School of the Art Institute of Chicago, 1997