GENENTECH (NASDAQ: DNA)
Biotechnology
South San Francisco, CA
www.genentech.com
December 2007 – April 2008

Company Profile: World’s largest biotechnology corporation. Genentech engages in the discovery, development, manufacture, and commercialization of pharmaceutical products in the United States, some products include Avastin, Xolair, and Herceptin.

Senior Business Solution Analyst Lead supporting Associate Director Quality Control Systems, Sr. Manager Corporate Quality Control Systems, and Corporate IT Quality System Service Department

Assignments: Using a Service Oriented Architecture, design a new document management system to manage complex Quality Assurance Controlled Documents creation, management, change control, and historic traceability for the enterprise. Retire legacy, validated, Quality Assurance Document Control management systems, perform a content inventory, design the new document taxonomy, and migrate 1 million documents into the new taxonomic LiveLink framework.

* Consulted with 40 cross-functional Directors and Managers to discover requirements
* Customized and led 12, full-day, workshops for 20-35 participants to elicit requirements
* Authored testable user system requirements to be validated within a gated environment
* Educated stakeholders on SOA concepts, portal services, and knowledge management
* Built and grew relationships to maximize positive impact and ensure project success
* Led business process remodeling sessions reducing processes from 36 to one
* Prepared and led business stakeholders through new information taxonomy design
* Planned and prepared subject matter experts for migration of 1 million documents
* Elicited requirements for controlled and serial printing for document reconciliation
* Gathered complex system requirements for compound document creation
* Performed gap analysis for system and process changes from As Is and To Be state
* Generated request for proposals for third party technologies and data migration efforts
* Created business use cases and test scripts for user acceptance testing
* Designed user experiences per role for employees and external partners and vendors
* Reduced reporting requirements by optimizing advanced search functionality
* Defined security matrix to manage 10 Genentech locations and 30+ partners
* Guided change management, communication, and training plans for user adoption