AMGEN
(NASDAQ: AMGN)
Biotechnology
Thousand Oaks, CA
May 2003 - September 2004

Company Profile: Amgen is a leading human therapeutics company in the biotechnology industry. Amgen pioneered the development of novel products based on advances in recombinant DNA and molecular biology and launched the biotechnology industry’s first blockbuster medicines.
 
Portal Business Community Developer for the Senior Director of Global Drug Safety

Assignments:  Design and develop knowledge management Plumtree portal business communities to manage critical Global Drug Safety information in 16 international locations.

* Consulted with Sr. Director and Director of Drug Safety to design appropriate services
* Provided cross-functional liaise between Directors, business, and technical stakeholders
* Gathered and designed requirements for collaboration and content management
* Conducted information structure and taxonomy workshops with senior management
* Designed content management system using Plumtree, Documentum, Livelink, and NTS
* Designed portal communities to align with portal governance group expectations
* Illustrated proofs of concept for executive sponsor sign off
* Designed adoption program and promotional activities to drive KM adoption
* Performed feasibility studies and gap analyses for ongoing technical projects 
* Developed blended content management maintenance plan for business owners
* Created content management and governance policy for Global Drug Safety information
* Designed and delivered all portal communications with Corporate Communications team
* Defined content preparation for search optimization in the portal for drug safety
* Designed security model to push profiled content to the right people at the right time
* Developed all training objects, conducted live training, and performed knowledge transfer
* Managed project timelines, status reports, and communicated status to executives
* Designed launch promotional marketing